Welcome to HotelPavilion.in. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any bookings or using any services offered by Hotel Pavilion.
1. General InformationThis website is operated by Hotel Pavilion, located in India.These Terms apply to all visitors, users, and customers of this website.By using this website, you signify your acceptance of these Terms. If you do not agree, please do not use our site or services.
2. Bookings and PaymentsBookings can be made online through our website or directly at our front desk.All bookings are subject to availability and confirmation via email or phone.Advance payment may be required to confirm your reservation. Accepted modes of payment include credit/debit cards, UPI, net banking, and other options listed at checkout.Taxes, as applicable under Indian law, will be added to your invoice.
3. Cancellation and Refund PolicyFree cancellation is allowed up to 48 hours before check-in.Cancellations made within 48 hours of check-in may attract a cancellation fee (typically 1 night’s charge).Refunds, if applicable, will be processed within 7-10 business days via the original mode of payment.
4. Check-in / Check-out PolicyCheck-in time: 2:00 PMCheck-out time: 11:00 AMEarly check-in and late check-out are subject to availability and may attract additional charges.
5. Guest ResponsibilitiesAll guests are required to present a valid government-issued ID at check-in (e.g., Aadhaar card, passport, driver’s license).The hotel reserves the right to deny check-in to guests who fail to provide valid identification.Guests are responsible for their own belongings. Hotel Pavilion is not liable for loss or theft of personal items.Smoking is allowed only in designated areas. Any damage or violation may lead to penalties.
6. Privacy PolicyYour personal data is collected for booking and operational purposes only and is handled as per our Privacy Policy. We do not share or sell your personal data to third parties without your consent.
7. Use of WebsiteYou agree not to misuse the website for any unlawful purpose or post any harmful, misleading, or offensive content.Hotel Pavilion reserves the right to suspend or terminate user access for violations of these terms.
8. ModificationsWe reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.Continued use of the website constitutes your acceptance of the revised terms.
9. Limitation of LiabilityHotel Pavilion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services.All efforts are made to ensure accuracy of information, but we do not guarantee that the website will be error-free or uninterrupted.
10. Governing LawThese Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of mussorie